You may customize the display of services below.
Click here to print this page or use your computer's Print function.
Full Resource Name:
Rhode Island Energy
Address
670 Allens Avenue
Providence, RI 02905
(800) 322-3223
Description:
National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK.
Hazard Identification Hotline: 1-888-625-3723
When working near power lines or high voltage lines.
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK. **March 2019:** Claims for Newport and Middletown customers impacted by the gas outage incident in January 2019 call 844-319-2523
Hours
Business Hours Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM; Emergency lines 24/7; Customer Service lines Mon-Fri 7:00AM-7:00PM; Credit/ Collections Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM
Eligibility
All
Fees
Varies
Intake Procedure
Call or go online to register for services
Service Area
Statewide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Discounts for people who receive SNAP, SSI, qualify for LIHEAP, Medicaid, Rhode Island Public Works program, or General Public Assistance. Arrears Management Program for those behind on their heat and electric bills, forgiveness up to $1,500 per year
Hours
Business Hours Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM; Emergency lines 24/7; Customer
Required Documents
Varies
Eligibility
Varies
Fees
Varies
Intake Procedure
Call
Service Area
Statewide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK. **March 2019:** Claims for Newport and Middletown customers impacted by the gas outage incident in January 2019 call 844-319-2523
Hours
Business Hours Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM; Emergency lines 24/7; Customer Service lines Mon-Fri 7:00AM-7:00PM; Credit/ Collections Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM
Eligibility
All
Fees
Varies
Intake Procedure
Call or go online to register for services
Service Area
Statewide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
General Information
Hours:
Business Hours Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM; Emergency lines 24/7; Customer Service lines Mon-Fri 7:00AM-7:00PM; Credit/ Collections Mon-Fri 7:00AM-9:00PM, Sat 7:00AM-5:00PM
Intake Process:
Call or go online to register for services
Program Fees:
Varies
Eligibility:
All
Is Shelter?
No
Miscellaneous
AKA:
National Grid
Related Resource
Date of Official Change:
August 9, 2022
Legal Status:
Profit
Geographies Served
Serves All Areas
Address Listings
Physical (Primary)
670 Allens Avenue
Providence, RI 02905
Mailing
670 Allens Avenue
Providence, RI 02905
Contacts
John Pettigrew
Primary Contact
Chief Executive Officer
Dean Savers
President, US
Phone Numbers
Main Phone
(800) 322-3223
Administrative Offices
(401) 272-5040
Claims
(800) 907-3930
Credit/Collections
(888) 211-1313
Fax
(866) 460-8549
Fax
(401) 784-4321
Gas Customer Service
(800) 870-1664
Gas Emergencies
(800) 640-1595
Power Outages
(800) 465-1212
TTY
(800) 793-5046