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Description:
Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.
Services
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Description
Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.
Hours
211 hotline 24/7
Eligibility
All
Fees
No Fees
Intake Procedure
Call 211 or 1-877-211-MASS (6277), TTY 508-370-4890, or go online to chat with a Mass 211 operator
Service Area
Statewide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.
Hours
211 hotline 24/7
Eligibility
All
Fees
No Fees
Intake Procedure
Call 211 or 1-877-211-MASS (6277), TTY 508-370-4890, or go online to chat with a Mass 211 operator
Service Area
Statewide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
General Information
Hours:
24/7
Intake Process:
Dial 211 or 1-877-211-MASS (6277), TTY 508-370-4890, or go online to chat with a Mass 211 operator
Program Fees:
No Fees
Languages:
Interpreter Services Available
Eligibility:
All
Is Shelter?
No
Miscellaneous
Related Resource
Date of Official Change:
April 21, 2022
Legal Status:
Non-Profit
Address Listings
Physical (Primary)
MA
Phone Numbers
Main Phone
(877) 211-6277
TTY
(508) 370-4890