Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Disaster Management Organizations

City Offices of Emergency Services

City government offices that have primary responsibility for the coordination of emergency management activities including planning, preparedness, response, recovery and mitigation; and which serve as the central point of contact for receiving reports of incidents that occur within their jurisdiction and for disseminating emergency-related information.

Disaster Relief/Recovery Organizations

Organizations that have a formal role in coordinating the provision of disaster relief and/or recovery services following a major disaster or large-scale emergency that disrupts the normal functioning of a community. Included are coalitions of community-based organizations in a defined geographic area whose members are prepared to act in concert to respond to the emergency needs of the community during the relief and recovery phases of a disaster and non-affiliated organizations with a designated role. Some collaboratives are local VOADs (known in some places as COADs), that are organized through state-level VOAD/COAD chapters which are affiliates of the national organization, National Voluntary Organizations Active in Disaster (NVOAD), a formal coalition of national voluntary organizations with a common interest in providing disaster relief. Other coalitions are "interfaiths" which gather financial and other resources from the faith community and distribute them to people in need, generally after American Red Cross and other immediate relief organizations have completed their work. NOTE: "Disaster Relief" is a category of services utilized by community agencies involved in disaster work. Government organizations do not recognize disaster relief as a formal part of the disaster cycle. Most of the services classified as disaster relief are considered by government to be part of disaster recovery and a few (e.g., disaster welfare inquiries) are categorized as disaster response.

Federal Departments/Agencies With ESF Responsibilities

Federal government departments and agencies that are tasked to provide response assistance, i.e., to take actions and coordinate activities which support state and local government efforts to save lives, preserve public health and safety and protect property, in an incident of national significance. Federal emergency response assistance is defined functionally according to 12 Emergency Support Functions (ESFs) outlined in the Federal Response Plan which was developed under the authority of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (Public Law 93-288), and are implemented based on the resources required in a particular emergency. Designated departments and agencies have primary or support responsibilities based on their authorities, resources and capabilities in a particular functional area.

Federal Emergency Management Agency Offices

Offices of the Federal Emergency Management Agency (FEMA), the central agency within the federal government that is responsible for federal efforts to reduce the loss of life through a comprehensive, all-hazards emergency management program of emergency planning, preparedness, mitigation, response and recovery. Working closely with state and local governments, FEMA funds emergency programs, offers technical guidance and training and deploys federal resources in times of disaster. FEMA's programs include response to and recovery from major natural disasters and human-caused emergencies, emergency management planning, flood-plain management, hazardous materials planning, dam safety and multihazard response planning. Other activities include off-site planning for emergencies at commercial nuclear power plants and the army's chemical stockpile sites, plans to ensure the continuity of the federal government during national security emergencies and federal response to the consequences of major terrorist incidents.

State Offices of Emergency Services

State government offices that have primary responsibility for the coordination of emergency management activities including planning, preparedness, response, recovery and mitigation; and which serve as the central point of contact for receiving reports of incidents that occur within their jurisdiction and for disseminating emergency-related information.

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