Crossroads Rhode Island

Address

160 Broad Street
Providence, RI 02903

(401) 521-2255

http://www.crossroadsri.org

Description:

Founded in 1894 as Travelers Aid to assist vulnerable women, service members and travelers, Crossroads has been serving those in need for 125 years.

Their mission has since evolved to help individuals and families in need overcome their homelessness.

They provide a range of specialized services to meet the unique needs of our clients, including:

Housing in more than 370 residences statewide
24-hour/7-day-a-week emergency services
Education and employment services
Comprehensive case management

Special Notes/Funding

Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

Description

their Education & Employment programs give Their clients the tools they need to increase their earned income, which is critical to maintaining stable housing. They have developed extensive knowledge and expertise to help individuals access individualized, trauma-informed adult education, job training and support services. Their Employment Resource Center offers one-on-one help with resumes, job searching, online job applications and career exploration. The Resource Center is also a great place to connect with our other education and job training programs.

Hours

Mon-Thurs 10:00AM-12:00PM Tue & Thu 1:00PM-3:00PM

Required Documents

Varies

Eligibility

Varies

Fees

No Fees

Intake Procedure

Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

Service Area

Statewide

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Rhode Island

    Contact

    Name:
    Karen Santilli
    Title:
    President
    Phone:
    401-277-4300
    Email:
    ksantilli@crossroadsri.org

    Telephone Numbers

    Number:
    412-701-7716
    Name:
    Education and Employment Programs
    Number:
    401-521-2255
    Name:
    Main Phone
    Edit Service DetailsClick here to see this service (HH-0500.0500) and related services within the Service Tree.

    Special Notes/Funding

    Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

    Description

    Domestic Violence is one of the leading causes of homelessness for women. As an affiliate member of the Rhode Island Coalition Against Domestic Violence, we provide integrated services to address the unique needs of domestic violence survivors, as we work with them to break the cycle of violence and find secure, stable housing. Through the Domestic Violence Program we offer comprehensive trauma-informed services for domestic violence survivors, including a 24-hour crisis hotline, emergency shelter, rapid re-housing, advocacy, support groups, and children's enrichment programs. The Domestic Violence Program is primarily an emergency shelter program with a focus on safety and housing. The shelter provides safety for 26 domestic violence survivors and their children in a confidential location separate from other Crossroads properties. Clients have access to Crossroads Rhode Island’s range of services, including basic needs assistance, education, employment services and intensive case management, while they work to find a secure and stable home.

    Hours

    24/7

    Required Documents

    Varies

    Eligibility

    Domestic Violence

    Fees

    None

    Intake Procedure

    Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

    Languages

    Spanish

    Service Area

    Statewide

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Rhode Island

      Telephone Numbers

      Number:
      401-861-2760
      Name:
      Domestic Violence Hotline
      Number:
      401-521-2255
      Name:
      Main Phone
      Edit Service DetailsClick here to see this service (RP-1500.1400-200) and related services within the Service Tree.

      Special Notes/Funding

      Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

      Description

      Domestic Violence is one of the leading causes of homelessness for women. As an affiliate member of the Rhode Island Coalition Against Domestic Violence, we provide integrated services to address the unique needs of domestic violence survivors, as we work with them to break the cycle of violence and find secure, stable housing. Through the Domestic Violence Program we offer comprehensive trauma-informed services for domestic violence survivors, including a 24-hour crisis hotline, emergency shelter, rapid re-housing, advocacy, support groups, and children's enrichment programs. The Domestic Violence Program is primarily an emergency shelter program with a focus on safety and housing. The shelter provides safety for 26 domestic violence survivors and their children in a confidential location separate from other Crossroads properties. Clients have access to Crossroads Rhode Island’s range of services, including basic needs assistance, education, employment services and intensive case management, while they work to find a secure and stable home.

      Hours

      24/7

      Required Documents

      Varies

      Eligibility

      Domestic Violence

      Fees

      None

      Intake Procedure

      Call for Information The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

      Languages

      Spanish

      Service Area

      Statewide

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Rhode Island

        Contact

        Name:
        Karen Santilli
        Title:
        President
        Phone:
        401-277-4300
        Email:
        ksantilli@crossroadsri.org

        Telephone Numbers

        Number:
        401-861-2760
        Name:
        Domestic Violence Hotline
        Number:
        401-521-2255
        Name:
        Main Phone
        Edit Service DetailsClick here to see this service (BH-1800.1500-100) and related services within the Service Tree.

        Special Notes/Funding

        Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

        Description

        Domestic Violence is one of the leading causes of homelessness for women. As an affiliate member of the Rhode Island Coalition Against Domestic Violence, we provide integrated services to address the unique needs of domestic violence survivors, as we work with them to break the cycle of violence and find secure, stable housing. Through the Domestic Violence Program we offer comprehensive trauma-informed services for domestic violence survivors, including a 24-hour crisis hotline, emergency shelter, rapid re-housing, advocacy, support groups, and children's enrichment programs. The Domestic Violence Program is primarily an emergency shelter program with a focus on safety and housing. The shelter provides safety for 26 domestic violence survivors and their children in a confidential location separate from other Crossroads properties. Clients have access to Crossroads Rhode Island’s range of services, including basic needs assistance, education, employment services and intensive case management, while they work to find a secure and stable home.

        Hours

        24/7

        Required Documents

        Varies

        Eligibility

        Domestic Violence

        Fees

        None

        Intake Procedure

        Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

        Languages

        Spanish

        Service Area

        Statewide

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Rhode Island

          Telephone Numbers

          Number:
          401-861-2760
          Name:
          Domestic Violence Hotline
          Number:
          401-521-2255
          Name:
          Main Phone
          Edit Service DetailsClick here to see this service (PN-8100.0200-180) and related services within the Service Tree.

          Special Notes/Funding

          Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

          Description

          Providence Community Health Center operates out of Crossroads' 160 Broad Street headquarters in Providence, ensuring that individuals and families experiencing homelessness have access to quality health and dental care. Through PCHC, visitors can access health services like: Regular check-ups Respite area Dental care OB/GYN services Medication prescriptions Mental health counseling

          Hours

          Mon-Fri 8:00AM-5:00PM

          Required Documents

          Varies

          Eligibility

          Income-Based

          Fees

          None

          Intake Procedure

          Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

          Languages

          Spanish

          Service Area

          Statewide

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Rhode Island

            Telephone Numbers

            Number:
            401-521-2255
            Name:
            Main Phone
            Number:
            401-861-2403
            Name:
            PCHC
            Edit Service DetailsClick here to see this service (LF-4900.2400) and related services within the Service Tree.

            Special Notes/Funding

            Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

            Description

            Emergency Shelters Citizens Bank Family Center: Provides emergency shelter and support for up to 15 families. Couples' Shelter: The only emergency shelter in the state for couples without children, offers case management for four couples in scattered apartments. Harrington Hall: Rhode Island's largest men's shelter, accommodates up to 112 men. Women's Shelter: Shelters 41 women in 10 shared bedrooms, one wheelchair-accessible bedroom, a common space and outdoor patio.

            Hours

            24/7

            Required Documents

            One (1) form of personal ID, photo ID preferred

            Eligibility

            Homeless; Domestic Violence

            Fees

            No Fees

            Intake Procedure

            Must be Entered into the Coordinated Entry System Before Being Placed into Emergency Shelter. Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

            Languages

            Spanish interpretation readily available

            Service Area

            Statewide

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Rhode Island

              Contact

              Name:
              Coordinated Entry System Email
              Phone:
              401-277-4316
              Email:
              cesteam@crossroadsri.org
              Website:

              Telephone Numbers

              Number:
              401-277-4316
              Name:
              Coordinated Entry System Hotline
              Number:
              401-521-2255
              Name:
              Main Phone
              Edit Service DetailsClick here to see this service (BH-1800.8500) and related services within the Service Tree.

              Special Notes/Funding

              Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

              Description

              Providence Community Health Center operates out of Crossroads' 160 Broad Street headquarters in Providence, ensuring that individuals and families experiencing homelessness have access to quality health and dental care. Through PCHC, visitors can access health services like: Regular check-ups Respite area Dental care OB/GYN services Medication prescriptions Mental health counseling

              Hours

              Mon-Fri 8:00AM-5:00PM

              Required Documents

              Varies

              Eligibility

              Income-Based

              Fees

              None

              Intake Procedure

              Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

              Languages

              Spanish

              Service Area

              Statewide

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Rhode Island

                Telephone Numbers

                Number:
                401-521-2255
                Name:
                Main Phone
                Number:
                401-861-2403
                Name:
                PCHC
                Edit Service DetailsClick here to see this service (RF-3300) and related services within the Service Tree.

                Special Notes/Funding

                COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                Description

                their Education & Employment programs give Their clients the tools they need to increase their earned income, which is critical to maintaining stable housing. They have developed extensive knowledge and expertise to help individuals access individualized, trauma-informed adult education, job training and support services. Their Employment Resource Center offers one-on-one help with resumes, job searching, online job applications and career exploration. The Resource Center is also a great place to connect with our other education and job training programs.

                Hours

                Mon-Thurs 10:00AM-12:00PM Tue & Thu 1:00PM-3:00PM

                Required Documents

                Varies

                Eligibility

                Varies

                Fees

                No Fees

                Intake Procedure

                Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                Service Area

                Statewide

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Rhode Island

                  Contact

                  Name:
                  Karen Santilli
                  Title:
                  President
                  Phone:
                  401-277-4300
                  Email:
                  ksantilli@crossroadsri.org

                  Telephone Numbers

                  Number:
                  412-701-7716
                  Name:
                  Education and Employment Programs
                  Number:
                  401-521-2255
                  Name:
                  Main Phone
                  Edit Service DetailsClick here to see this service (ND-2000.6400) and related services within the Service Tree.

                  Special Notes/Funding

                  COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                  Description

                  Unlike traditional shelter models, where individuals and families may stay in shelter or temporary housing for months—or even years—housing first moves individuals and families experiencing homelessness into permanent housing as quickly as possible. Through the housing first model, those with the greatest needs are prioritized and provided with the appropriate housing supports. Once housed, the individual or family receives additional supportive services like case management, short-term rental assistance and education & employment programming to help them achieve self-sufficiency and effectively end their homelessness for good

                  Hours

                  24/7

                  Required Documents

                  Varies

                  Eligibility

                  Homeless; Domestic Violence

                  Fees

                  No Fees

                  Intake Procedure

                  Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                  Service Area

                  Statewide

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Rhode Island

                    Contact

                    Name:
                    Karen Santilli
                    Title:
                    President
                    Phone:
                    401-277-4300
                    Email:
                    ksantilli@crossroadsri.org

                    Telephone Numbers

                    Number:
                    401-277-4316
                    Name:
                    Coordinated Entry System Hotline
                    Number:
                    401-521-2255
                    Name:
                    Main Phone
                    Edit Service DetailsClick here to see this service (BH-8400) and related services within the Service Tree.

                    General Information

                    Hours:

                    24/7

                    Intake Process:

                    Call for Information

                    The shelter continues to operate 24/7, providing core services and meeting client needs.
                    Home visits have been suspended.
                    Community case management services are provided by telecommunication.
                    Some staff are working remotely.
                    All staff are available by telephone and email.
                    Clients will continue to receive services.

                    Program Fees:

                    No Fees

                    Languages:

                    Spanish Interpretation Services Available

                    Eligibility:

                    Homeless; Domestic Violence

                    Handicap Accessible?

                    Yes

                    Accessibility:

                    1 ADA bed available

                    Is Shelter?

                    No

                    Miscellaneous

                    Related Resource

                    Date of Official Change:

                    March 10, 2022

                    Legal Status:

                    Non-Profit

                    Year Incorporated:

                    1894

                    Special Notes/Funding

                    Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                    Description

                    their Education & Employment programs give Their clients the tools they need to increase their earned income, which is critical to maintaining stable housing. They have developed extensive knowledge and expertise to help individuals access individualized, trauma-informed adult education, job training and support services. Their Employment Resource Center offers one-on-one help with resumes, job searching, online job applications and career exploration. The Resource Center is also a great place to connect with our other education and job training programs.

                    Hours

                    Mon-Thurs 10:00AM-12:00PM Tue & Thu 1:00PM-3:00PM

                    Required Documents

                    Varies

                    Eligibility

                    Varies

                    Fees

                    No Fees

                    Intake Procedure

                    Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                    Service Area

                    Statewide

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Rhode Island

                      Contact

                      Name:
                      Karen Santilli
                      Title:
                      President
                      Phone:
                      401-277-4300
                      Email:
                      ksantilli@crossroadsri.org

                      Telephone Numbers

                      Number:
                      412-701-7716
                      Name:
                      Education and Employment Programs
                      Number:
                      401-521-2255
                      Name:
                      Main Phone
                      Edit Service DetailsClick here to see this service (HH-0500.0500) and related services within the Service Tree.

                      Special Notes/Funding

                      Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                      Description

                      Domestic Violence is one of the leading causes of homelessness for women. As an affiliate member of the Rhode Island Coalition Against Domestic Violence, we provide integrated services to address the unique needs of domestic violence survivors, as we work with them to break the cycle of violence and find secure, stable housing. Through the Domestic Violence Program we offer comprehensive trauma-informed services for domestic violence survivors, including a 24-hour crisis hotline, emergency shelter, rapid re-housing, advocacy, support groups, and children's enrichment programs. The Domestic Violence Program is primarily an emergency shelter program with a focus on safety and housing. The shelter provides safety for 26 domestic violence survivors and their children in a confidential location separate from other Crossroads properties. Clients have access to Crossroads Rhode Island’s range of services, including basic needs assistance, education, employment services and intensive case management, while they work to find a secure and stable home.

                      Hours

                      24/7

                      Required Documents

                      Varies

                      Eligibility

                      Domestic Violence

                      Fees

                      None

                      Intake Procedure

                      Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                      Languages

                      Spanish

                      Service Area

                      Statewide

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Rhode Island

                        Telephone Numbers

                        Number:
                        401-861-2760
                        Name:
                        Domestic Violence Hotline
                        Number:
                        401-521-2255
                        Name:
                        Main Phone
                        Edit Service DetailsClick here to see this service (RP-1500.1400-200) and related services within the Service Tree.

                        Special Notes/Funding

                        Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                        Description

                        Domestic Violence is one of the leading causes of homelessness for women. As an affiliate member of the Rhode Island Coalition Against Domestic Violence, we provide integrated services to address the unique needs of domestic violence survivors, as we work with them to break the cycle of violence and find secure, stable housing. Through the Domestic Violence Program we offer comprehensive trauma-informed services for domestic violence survivors, including a 24-hour crisis hotline, emergency shelter, rapid re-housing, advocacy, support groups, and children's enrichment programs. The Domestic Violence Program is primarily an emergency shelter program with a focus on safety and housing. The shelter provides safety for 26 domestic violence survivors and their children in a confidential location separate from other Crossroads properties. Clients have access to Crossroads Rhode Island’s range of services, including basic needs assistance, education, employment services and intensive case management, while they work to find a secure and stable home.

                        Hours

                        24/7

                        Required Documents

                        Varies

                        Eligibility

                        Domestic Violence

                        Fees

                        None

                        Intake Procedure

                        Call for Information The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                        Languages

                        Spanish

                        Service Area

                        Statewide

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                        • Rhode Island

                          Contact

                          Name:
                          Karen Santilli
                          Title:
                          President
                          Phone:
                          401-277-4300
                          Email:
                          ksantilli@crossroadsri.org

                          Telephone Numbers

                          Number:
                          401-861-2760
                          Name:
                          Domestic Violence Hotline
                          Number:
                          401-521-2255
                          Name:
                          Main Phone
                          Edit Service DetailsClick here to see this service (BH-1800.1500-100) and related services within the Service Tree.

                          Special Notes/Funding

                          Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                          Description

                          Domestic Violence is one of the leading causes of homelessness for women. As an affiliate member of the Rhode Island Coalition Against Domestic Violence, we provide integrated services to address the unique needs of domestic violence survivors, as we work with them to break the cycle of violence and find secure, stable housing. Through the Domestic Violence Program we offer comprehensive trauma-informed services for domestic violence survivors, including a 24-hour crisis hotline, emergency shelter, rapid re-housing, advocacy, support groups, and children's enrichment programs. The Domestic Violence Program is primarily an emergency shelter program with a focus on safety and housing. The shelter provides safety for 26 domestic violence survivors and their children in a confidential location separate from other Crossroads properties. Clients have access to Crossroads Rhode Island’s range of services, including basic needs assistance, education, employment services and intensive case management, while they work to find a secure and stable home.

                          Hours

                          24/7

                          Required Documents

                          Varies

                          Eligibility

                          Domestic Violence

                          Fees

                          None

                          Intake Procedure

                          Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                          Languages

                          Spanish

                          Service Area

                          Statewide

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                          • Rhode Island

                            Telephone Numbers

                            Number:
                            401-861-2760
                            Name:
                            Domestic Violence Hotline
                            Number:
                            401-521-2255
                            Name:
                            Main Phone
                            Edit Service DetailsClick here to see this service (PN-8100.0200-180) and related services within the Service Tree.

                            Special Notes/Funding

                            Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                            Description

                            Providence Community Health Center operates out of Crossroads' 160 Broad Street headquarters in Providence, ensuring that individuals and families experiencing homelessness have access to quality health and dental care. Through PCHC, visitors can access health services like: Regular check-ups Respite area Dental care OB/GYN services Medication prescriptions Mental health counseling

                            Hours

                            Mon-Fri 8:00AM-5:00PM

                            Required Documents

                            Varies

                            Eligibility

                            Income-Based

                            Fees

                            None

                            Intake Procedure

                            Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                            Languages

                            Spanish

                            Service Area

                            Statewide

                            Geography Served

                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                            • Rhode Island

                              Telephone Numbers

                              Number:
                              401-521-2255
                              Name:
                              Main Phone
                              Number:
                              401-861-2403
                              Name:
                              PCHC
                              Edit Service DetailsClick here to see this service (LF-4900.2400) and related services within the Service Tree.

                              Special Notes/Funding

                              Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                              Description

                              Emergency Shelters Citizens Bank Family Center: Provides emergency shelter and support for up to 15 families. Couples' Shelter: The only emergency shelter in the state for couples without children, offers case management for four couples in scattered apartments. Harrington Hall: Rhode Island's largest men's shelter, accommodates up to 112 men. Women's Shelter: Shelters 41 women in 10 shared bedrooms, one wheelchair-accessible bedroom, a common space and outdoor patio.

                              Hours

                              24/7

                              Required Documents

                              One (1) form of personal ID, photo ID preferred

                              Eligibility

                              Homeless; Domestic Violence

                              Fees

                              No Fees

                              Intake Procedure

                              Must be Entered into the Coordinated Entry System Before Being Placed into Emergency Shelter. Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                              Languages

                              Spanish interpretation readily available

                              Service Area

                              Statewide

                              Geography Served

                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                              • Rhode Island

                                Contact

                                Name:
                                Coordinated Entry System Email
                                Phone:
                                401-277-4316
                                Email:
                                cesteam@crossroadsri.org
                                Website:

                                Telephone Numbers

                                Number:
                                401-277-4316
                                Name:
                                Coordinated Entry System Hotline
                                Number:
                                401-521-2255
                                Name:
                                Main Phone
                                Edit Service DetailsClick here to see this service (BH-1800.8500) and related services within the Service Tree.

                                Special Notes/Funding

                                Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                                Description

                                Providence Community Health Center operates out of Crossroads' 160 Broad Street headquarters in Providence, ensuring that individuals and families experiencing homelessness have access to quality health and dental care. Through PCHC, visitors can access health services like: Regular check-ups Respite area Dental care OB/GYN services Medication prescriptions Mental health counseling

                                Hours

                                Mon-Fri 8:00AM-5:00PM

                                Required Documents

                                Varies

                                Eligibility

                                Income-Based

                                Fees

                                None

                                Intake Procedure

                                Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                                Languages

                                Spanish

                                Service Area

                                Statewide

                                Geography Served

                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                • Rhode Island

                                  Telephone Numbers

                                  Number:
                                  401-521-2255
                                  Name:
                                  Main Phone
                                  Number:
                                  401-861-2403
                                  Name:
                                  PCHC
                                  Edit Service DetailsClick here to see this service (RF-3300) and related services within the Service Tree.

                                  Special Notes/Funding

                                  COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                                  Description

                                  their Education & Employment programs give Their clients the tools they need to increase their earned income, which is critical to maintaining stable housing. They have developed extensive knowledge and expertise to help individuals access individualized, trauma-informed adult education, job training and support services. Their Employment Resource Center offers one-on-one help with resumes, job searching, online job applications and career exploration. The Resource Center is also a great place to connect with our other education and job training programs.

                                  Hours

                                  Mon-Thurs 10:00AM-12:00PM Tue & Thu 1:00PM-3:00PM

                                  Required Documents

                                  Varies

                                  Eligibility

                                  Varies

                                  Fees

                                  No Fees

                                  Intake Procedure

                                  Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                                  Service Area

                                  Statewide

                                  Geography Served

                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                  • Rhode Island

                                    Contact

                                    Name:
                                    Karen Santilli
                                    Title:
                                    President
                                    Phone:
                                    401-277-4300
                                    Email:
                                    ksantilli@crossroadsri.org

                                    Telephone Numbers

                                    Number:
                                    412-701-7716
                                    Name:
                                    Education and Employment Programs
                                    Number:
                                    401-521-2255
                                    Name:
                                    Main Phone
                                    Edit Service DetailsClick here to see this service (ND-2000.6400) and related services within the Service Tree.

                                    Special Notes/Funding

                                    COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                                    Description

                                    Unlike traditional shelter models, where individuals and families may stay in shelter or temporary housing for months—or even years—housing first moves individuals and families experiencing homelessness into permanent housing as quickly as possible. Through the housing first model, those with the greatest needs are prioritized and provided with the appropriate housing supports. Once housed, the individual or family receives additional supportive services like case management, short-term rental assistance and education & employment programming to help them achieve self-sufficiency and effectively end their homelessness for good

                                    Hours

                                    24/7

                                    Required Documents

                                    Varies

                                    Eligibility

                                    Homeless; Domestic Violence

                                    Fees

                                    No Fees

                                    Intake Procedure

                                    Call for Information COVID-19: Our hotline 401-861-2760 continues to operate 24/7. The shelter continues to operate 24/7, providing core services and meeting client needs. Home visits have been suspended. Community case management services are provided by telecommunication. Some staff are working remotely. All staff are available by telephone and email. Clients will continue to receive services.

                                    Service Area

                                    Statewide

                                    Geography Served

                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                    • Rhode Island

                                      Contact

                                      Name:
                                      Karen Santilli
                                      Title:
                                      President
                                      Phone:
                                      401-277-4300
                                      Email:
                                      ksantilli@crossroadsri.org

                                      Telephone Numbers

                                      Number:
                                      401-277-4316
                                      Name:
                                      Coordinated Entry System Hotline
                                      Number:
                                      401-521-2255
                                      Name:
                                      Main Phone
                                      Edit Service DetailsClick here to see this service (BH-8400) and related services within the Service Tree.

                                      Geographies Served

                                      • Serves All Areas

                                      Address Listings

                                      Physical (Primary)

                                      160 Broad Street
                                      Providence, RI 02903

                                      Mailing

                                      160 Broad Street
                                      Providence, RI 02903-4028

                                      Contacts

                                      Karen Santilli

                                      Primary Contact

                                      President

                                      (401) 277-4300

                                      ksantilli@crossroadsri.org

                                      Coordinated Entry System Email

                                      Phone Numbers

                                      Main Phone

                                      (401) 521-2255

                                      Coordinated Entry System Hotline

                                      (401) 277-4316

                                      Domestic Violence Hotline

                                      (401) 861-2760

                                      Education and Employment Programs

                                      (412) 701-7716

                                      Fax

                                      (401) 521-3695

                                      PCHC

                                      (401) 861-2403

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