RIde-Americans with Disabilities Act Paratransit Program (ADA)

Address

705 Elmwood Avenue
Providence, RI 02907

(401) 461-9760

www.ripta.com/

Description:

The RIde Program is for people with disabilities that prevent the use of fixed-route buses, RIPTA offers paratransit service through the RIde Program, as required by the Americans with Disabilities Act (ADA). ADA Paratransit provides door to door service and requires advance reservations.

RIde is a shared ride service so your trip time may not be scheduled at the exact time you request. A RIde Customer Service Agent will work with you to find a time that works. You may need to call back later to find out the time your trip is scheduled.

Description

The RIde Program is for people with disabilities that prevent the use of fixed-route buses, RIPTA offers paratransit service through the RIde Program, as required by the Americans with Disabilities Act (ADA). ADA Paratransit provides door to door service and requires advance reservations. RIde is a shared ride service so your trip time may not be scheduled at the exact time you request. A RIde Customer Service Agent will work with you to find a time that works. You may need to call back later to find out the time your trip is scheduled.

Hours

Mon-Fri 8:00AM-4:30PM (Service hours vary); Sat & Sun 8:00AM-4:00PM

Eligibility

Disabled - Considers functional ability;and whether you are unable to travel on RIPTA fixed route service all or some of the time due to your disability; and your effort and risk during such travel.

Fees

$4.00 per one-way trip

Intake Procedure

To apply: Go to https://www.ripta.com/wp-content/uploads/2020/05/paratransit_eligibility_application_2_1_2018__004_.pdf Must make a reservation at least a day before ride is needed. Must have the following information available at time of call: - Date traveling - Starting address - Destination address - Arrival time - Return time if scheduling a round trip - Wheelchair/mobility device - Service animal - Accompanied by an assistant

Service Area

Statewide

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Rhode Island
    Edit Service DetailsClick here to see this service (BT-4500.6500-170) and related services within the Service Tree.

    General Information

    Hours:

    Call Center Mon-Fri 8:00AM-4:30PM (Service hours vary); Sat & Sun 8:00AM-4:00PM

    Intake Process:

    To apply: Go to https://www.ripta.com/wp-content/uploads/2020/05/paratransit_eligibility_application_2_1_2018__004_.pdf

    Must make a reservation at least a day before ride is needed. Must have the following information available at time of call:
    - Date traveling
    - Starting address
    - Destination address
    - Arrival time
    - Return time if scheduling a round trip
    - Wheelchair/mobility device
    - Service animal
    - Accompanied by an assistant

    Program Fees:

    $4.00 per one-way trip

    Eligibility:

    Disabled - Considers functional ability;and whether you are unable to travel on RIPTA fixed route service all or some of the time due to your disability; and your effort and risk during such travel.

    Is Shelter?

    No

    Miscellaneous

    AKA:

    ADA, RIde

    Related Resource

    Date of Official Change:

    September 21, 2020

    Legal Status:

    State

    Description

    The RIde Program is for people with disabilities that prevent the use of fixed-route buses, RIPTA offers paratransit service through the RIde Program, as required by the Americans with Disabilities Act (ADA). ADA Paratransit provides door to door service and requires advance reservations. RIde is a shared ride service so your trip time may not be scheduled at the exact time you request. A RIde Customer Service Agent will work with you to find a time that works. You may need to call back later to find out the time your trip is scheduled.

    Hours

    Mon-Fri 8:00AM-4:30PM (Service hours vary); Sat & Sun 8:00AM-4:00PM

    Eligibility

    Disabled - Considers functional ability;and whether you are unable to travel on RIPTA fixed route service all or some of the time due to your disability; and your effort and risk during such travel.

    Fees

    $4.00 per one-way trip

    Intake Procedure

    To apply: Go to https://www.ripta.com/wp-content/uploads/2020/05/paratransit_eligibility_application_2_1_2018__004_.pdf Must make a reservation at least a day before ride is needed. Must have the following information available at time of call: - Date traveling - Starting address - Destination address - Arrival time - Return time if scheduling a round trip - Wheelchair/mobility device - Service animal - Accompanied by an assistant

    Service Area

    Statewide

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Rhode Island
      Edit Service DetailsClick here to see this service (BT-4500.6500-170) and related services within the Service Tree.

      Address Listings

      Mailing

      265 Melrose Street
      Providence, RI 02907

      Physical (Primary)

      705 Elmwood Avenue
      Providence, RI 02907

      Contacts

      Bill Inlow

      Primary Contact

      Coordinator

      General Email

      Phone Numbers

      Main Phone

      (401) 461-9760

      Fax

      (401) 461-8210

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