Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Air Passenger Complaints

Taxonomy Code: DD-1500.0150-030

Programs that accept and, where possible, attempt to resolve complaints regarding overbooking practices, diverted flights, delayed flight compensation, baggage problems, cancellations, fares, frequent flyer programs, customer service, problems in the airport terminal and other claims against an airline.

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