Universal Service Administrative Company

Address

700 12th Street NorthWest #900
Washington, DC 20005

(202) 776-0200

www.lifelinesupport.org/ls/

Overview

Description:

As an independent not-for-profit designated by the FCC, USAC administers the Universal Service Fund, almost $10 billion available annually to the companies and institutions that make universal service possible.

Lifeline Program offers a reduced rate on residential telephone service. If you are income-eligible for any of the following benefits you can receive this reduced rate.

Companies that participate in Lifeline program:
Home Phones:
Verizon 800-924-0585 https://www.verizonwireless.com/solutions-and-services/lifeline/
Cox Communications 866-961-0027 https://www.cox.com/residential/phone/lifeline.html

Mobile Phones:
Safelink Wireless 800-723-3546 www.safelinkwireless.com
American Broadband & Telecommunications 866-966-2628 www.americanassistance.com/lifeline-program/how-to-qualify/
Q Link Wireless 855-754-6543 https://qlinkwireless.com/
Life Wireless 888-543-3620 https://www.lifewireless.com/
StandUP Wireless 800-544-4441 https://standupwireless.com/lifeline/
Access Wireless 866-594-3644 https://www.accesswireless.com/
Boomerang Wireless 866-488-8719 https://www.entouchwireless.com/lifeline/eligibility-services
Terracom Wireless 888-716-8880 https://www.terracomwireless.com/
Assurance Wireless 888-898-4888 https://www.assurancewireless.com/
True Wireless 877-412-1919 https://gotruewireless.com/
Tempo Telecom 877-822-8501 https://mytempo.com/lifeline-wireless/

General Information

Hours:

Mon-Fri 9:00AM-6:00PM

Intake Process:

May need to show proof that you qualify for a Lifeline benefit using the following:
A card or award letter to prove participation in one of these programs:
Medicaid
SNAP
Certain other programs
Pay stub/tax return to prove income is at or below 135% federal poverty guidelines
Choose a participating company;Ask for a Lifeline application. Show at least one of these items:
Unexpired ID such as a Driver's License
Social security card
Medicaid card
Prior year's tax return
Other documents that prove your identity
Your company will process your application and may ask you to fill out additional forms.
If approved, you will receive your Lifeline discount toward your bill. Your company can also apply your discount to an existing service.

Program Fees:

No fees

Languages:

Spanish

Eligibility:

Household income at or below 135% of federal guidelines, or rligibility in Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Home Relief, Home Energy Assistance Program (HEAP), Supplemental Security Income (SSI), Medicaid, Veteran's Disability Pension (non-service related disability), Veteran's Surviving Spouse Pension (non-service related disability)

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