Point - Rhode Island's Aging and Disability Resource Center

Address

50 Valley Street
Providence, RI 02909

(401) 462-4444

oha.ri.gov/point

Description:

The Senior and Disabilities Services at United Way, also known as the POINT, is a statewide resource network that provides information, referrals, and long-term care options to seniors, adults with disabilities, and their caregivers.

Get valuable information and assistance about:
- Information and assistance regarding home and community care
- State Health Insurance Program (SHIP)
- Public assistance programs such as Medicare, Medicaid, SNAP, LIHEAP, and others.
- Information regarding other valuable resources in the community such as healthcare fraud and home care

This service is free and confidential.

Description

The Affordable Care Act (ACA), also known as "Obamacare", has helped millions of people get health care coverage. Before the ACA, health insurance was unaffordable and unavailable for many. Now, with Obamacare, if you meet certain qualifications, the government will help pay for your monthly premiums and out-of-pocket cost. And for those who have preexisting medical conditions, you can no longer be denied coverage under Obamacare. They provide with unbiased information to help you make an informative decision over the options available to you.

Hours

Mon-Fri 8:30AM-5:00PM

Required Documents

ID, Proof of Income, Proof of Legal Status,

Eligibility

Anyone with legal status in the U.S.

Fees

N/A

Intake Procedure

Call to make an appointment

Languages

Spanish, Portuguese; Interpreter Services Available for other languages

Service Area

Statewide

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Rhode Island
    Click here to see this service (LH-3500.0200) and related services within the Service Tree.

    Description

    The Senior and Disabilities Services at United Way, also known as the POINT, is a statewide resource network that provides information, referrals, and long-term care options to seniors, adults with disabilities, and their caregivers. Get valuable information and assistance about: - Information and assistance regarding home and community care - State Health Insurance Program (SHIP) - Public assistance programs such as Medicare, Medicaid, SNAP, LIHEAP, and others. - Information regarding other valuable resources in the community such as healthcare fraud and home care This service is free and confidential.

    Hours

    Mon-Fri 8:30AM-5:00PM

    Required Documents

    N/A

    Eligibility

    Older Adults and Adults with Disabilities

    Fees

    N/A

    Intake Procedure

    Call to make an appointment

    Languages

    Spanish, Portuguese; Interpreter Services Available for other languages

    Service Area

    Statewide

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Rhode Island
      Click here to see this service (LH-0350) and related services within the Service Tree.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Rhode Island
        Click here to see this service (FT-1000) and related services within the Service Tree.

        Description

        This program offers the caregivers to navigate everyday stresses involved in caring for a loved one. These services often are sought during transitional situations, crisis situations and in situations where the caregiver needs education and support to take better care of themselves. They offer information, resources, and strategies specific to caring for someone who may have a disability or other health concerns related to aging.

        Hours

        Mon-Fri 8:30AM-5:00PM

        Required Documents

        ID, Proof of Income, Proof of Legal Status,

        Eligibility

        Anyone with legal status in the U.S.

        Fees

        N/A

        Intake Procedure

        Call to make an appointment

        Languages

        Spanish, Portuguese; Interpreter Services Available for other languages

        Service Area

        Statewide

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Rhode Island
          Click here to see this service (PH-0780) and related services within the Service Tree.

          Special Notes/Funding

          Temporary Service created for RI's Bridges system data breach

          Description

          Provide informational assistance to consumers regarding the data breach effecting EOHHS' Bridges system. Toll Free Holine available beginning Sunday, 12/15/2024 Must use Reference Number B137035 when calling.

          Hours

          Mon - Fri 9:00AM - 9:00PM

          Required Documents

          N/A

          Eligibility

          All

          Fees

          None

          Intake Procedure

          Phone

          Languages

          English, Spanish

          Service Area

          Statewide

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Rhode Island

            Contact

            Name:
            Aura Medina
            Title:
            Manager, Point
            Phone:
            401-462-4444
            Email:
            aura.medina@unitedwayri.org

            Telephone Numbers

            Number:
            833-918-6603
            Type:
            Hotline
            Name:
            Data Breach Call Center
            Number:
            401-462-4444
            Name:
            Main Phone
            Click here to see this service (FN-1700.1530) and related services within the Service Tree.

            Description

            The Rhode Island Pharmaceutical Assistance to Elders (RIPAE) Program pays a portion of the cost of RIPAE-approved medications purchased during the Deductible stage of a Part D plan. There are four levels to this program; levels 1-3 are for older adults 65+ and older, and level 4 is for adults 55-64 who are disabled. Annual income(s) determine into which level of the program individuals are enrolled.

            Hours

            Mon-Fri 8:30AM-5:00PM

            Required Documents

            ID, Proof of Income

            Eligibility

            - Based on income - You must be enrolled in a Medicare Part D plan - You must not be enrolled or eligible for Social Security Administration Extra Help Program - You must prove you are a Rhode Island resident

            Fees

            N/A

            Intake Procedure

            Call to make an appointment

            Languages

            Spanish, Portuguese; Interpreter Services Available for other languages

            Service Area

            Statewide

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Rhode Island
              Click here to see this service (NL-5000.2600) and related services within the Service Tree.

              Description

              Home Care We all need a little help sometimes. Home care services help people age strong in the community, connecting them with in-home supports, adult day health programming, and/or assisted living services. For older adults with care needs, the @Home Cost-Share program is available to help with some care expenses. Eligible participants can access in-home services – such as help with housekeeping, meal preparation or personal care – and/or community-based programming at adult day health centers at a reduced rate. You may be eligible for the program if you are age 65 or older, meet income guidelines, and need some assistance in the home with your personal or health care. To learn more about the @Home program, contact the Point.

              Hours

              Mon-Fri 8:30AM-5:00PM

              Required Documents

              N/A

              Eligibility

              -Be 65 or older -Meet income guideline -Need some assistance in the home with your personal or health care

              Fees

              N/A

              Intake Procedure

              By phone

              Languages

              Spanish, Portuguese; Interpreter Services Available for other languages

              Service Area

              Statewide

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Rhode Island
                Click here to see this service (NL-5000.5000-800.30) and related services within the Service Tree.

                Description

                The Senior and Disabilities Services at United Way, also known as the POINT, is a statewide resource network that provides information, referrals, and long-term care options to seniors, adults with disabilities, and their caregivers. Get valuable information and assistance about: - Information and assistance regarding home and community care - State Health Insurance Program (SHIP) - Public assistance programs such as Medicare, Medicaid, SNAP, LIHEAP, and others. - Information regarding other valuable resources in the community such as healthcare fraud and home care This service is free and confidential.

                Hours

                Mon-Fri 8:30AM-5:00PM

                Required Documents

                N/A

                Eligibility

                Older Adults and Adults with Disabilities

                Fees

                N/A

                Intake Procedure

                Phone

                Languages

                Spanish, Portuguese; Interpreter Services Available for other languages

                Service Area

                Statewide

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Rhode Island
                  Click here to see this service (TJ-3000) and related services within the Service Tree.

                  Description

                  MyOptionsRI offers person-centered options counseling to help Rhode Islanders understand the choices they have for long-term services and supports (LTSS). There are many services available across the state and we connect you to services you want and explain alternatives.

                  Hours

                  Mon-Fri 8:30AM-5:00PM

                  Required Documents

                  ID, Proof of Income, Proof of Legal Status, Proof of assets

                  Eligibility

                  Anyone may apply but must meet the requirement of needing Long Term Care and Support.

                  Fees

                  N/A

                  Intake Procedure

                  Phone Web Intake ( https://hssriprod.wellsky.com/assessments/?WebIntake=6DCA6F8A-1292-4F9F-9987B0D5B452E3C2 )

                  Languages

                  Spanish, Portuguese; Interpreter Services Available for other languages

                  Service Area

                  Statewide

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Rhode Island

                    Contact

                    Name:
                    Mariana Moore
                    Title:
                    Senior Options Advisor, PCOC Resources
                    Phone:
                    401-519-0400
                    Email:
                    Mariana.Moore@unitedwayri.org
                    Click here to see this service (LH-4600) and related services within the Service Tree.

                    Description

                    Medicaid is a federal and state program that provides health coverage for certain people with limited income and assets. Each state runs different Medicaid-funded programs for different groups of people, including: Older adults People with disabilities Children Pregnant people Parents and/or caretakers of children They provide with assistance throughout application process.

                    Hours

                    Mon-Fri 8:30AM-5:00PM

                    Required Documents

                    ID, Proof of Income, Proof of Legal Status, proof of assets

                    Eligibility

                    Based on income and legal status

                    Fees

                    N/A

                    Intake Procedure

                    Call for an appointment

                    Languages

                    Spanish, Portuguese; Interpreter Services Available for other languages

                    Service Area

                    Statewide

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Rhode Island
                      Click here to see this service (NL-5000.5000-520) and related services within the Service Tree.

                      Description

                      Medicaid is a federal and state program that provides health coverage for certain people with limited income and assets. Each state runs different Medicaid-funded programs for different groups of people, including: Older adults People with disabilities Children Pregnant people Parents and/or caretakers of children They provide with assistance throughout application process.

                      Hours

                      Mon-Fri 8:30AM-5:00PM

                      Required Documents

                      ID, Proof of Income, Proof of Legal Status, proof of assets

                      Eligibility

                      Based on income and legal status

                      Fees

                      N/A

                      Intake Procedure

                      Call for an appointment

                      Languages

                      Spanish, Portuguese; Interpreter Services Available for other languages

                      Service Area

                      Statewide

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Rhode Island
                        Click here to see this service (LH-3500.4900) and related services within the Service Tree.

                        Description

                        A Medicare Advantage is another way to get your Medicare Part A and Part B coverage. Medicare Advantage Plans, sometimes called "Part C" or "MA Plans," are offered by Medicare-approved private companies that must follow rules set by Medicare. If you join a Medicare Advantage Plan, you'll still have Medicare but you'll get most of your Part A and Part B coverage from your Medicare Advantage Plan, not Original Medicare. These "bundled" plans include Medicare Part A (Hospital Insurance) and Medicare Part B (Medical Insurance), and usually Medicare drug coverage (Part D). Most of them usually offer extra benefits. With a Medicare Advantage Plan, you may have coverage for things Original Medicare doesn't cover, like fitness programs (gym memberships or discounts) and some vision, hearing, and dental services (like routine check ups or cleanings). Plans can also choose to cover even more benefits. For example, some plans may offer coverage for services like transportation to doctor visits, over-the-counter drugs, and services that promote your health and wellness. Plans can also tailor their benefit packages to offer these benefits to certain chronically-ill enrollees. These packages will provide benefits customized to treat specific conditions. Check with the plan before you enroll to see what benefits it offers, if you might qualify, and if there are any limitations. The SHIP counselor can provide you with unbiased information in order for you to make an informative decision and help you enroll in the plan of your choice.

                        Hours

                        Mon-Fri 8:30AM-5:00PM

                        Required Documents

                        -Medicare card -Current List of Prescriptions -Current List of Doctors

                        Eligibility

                        Be a Medicare member Must have Medicare Part A and Part B

                        Fees

                        N/A

                        Intake Procedure

                        Call to make an appointment

                        Languages

                        Spanish, Portuguese; Interpreter Services Available for other languages

                        Service Area

                        Statewide

                        Geography Served

                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                        • Rhode Island
                          Click here to see this service (NS-8000.5000-480) and related services within the Service Tree.

                          Description

                          Congress created the Medicare program, which began in 1965. The Center for Medicare & Medicaid Services or CMS administers the Medicare program. Medicare was not designed to pay 100% of all medical bills of the member. When someone qualifies for Medicare the enrollment process starts automatically (on a case by case basis) by Social Security Administration in connection with CMS. If this does not happens automatically, the individual can get enrolled by contacting Social Security Administration directly to start the process. Medicare consists of four parts. These parts are called Part A known as hospital insurance, Part B which is the Medical insurance, Part C known as Medicare Advantage, and Part D a stand-alone prescription drug coverage. Medicare members have the option of choosing a non-Medicare plan which is known as a Supplemental Insurance, often called Medigap. You can meet with them for an unbiased session of counseling and learn about all of your options to make an informative decision.

                          Hours

                          Mon-Fri 8:30AM-4:00PM

                          Required Documents

                          Medicare

                          Eligibility

                          -The individual must be a U.S. citizen or be a permanent resident and have lived in the U.S. continuously for five years. -Must be 65 or older or be between the ages of 18 - 64 and receiving Social Security -Disability Insurance (SSDI) for at least 24 months or receiving Social Security Disability Insurance (SSDI) because of a diagnosis of ALS (Lou Gehrig’s disease) or have End-Stage Renal Disease (ESRD).

                          Fees

                          N/A

                          Intake Procedure

                          Call to make an appointment

                          Languages

                          Spanish, Portuguese; Interpreter Services Available for other languages

                          Service Area

                          Statewide

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                          • Rhode Island
                            Click here to see this service (LH-3500.5000) and related services within the Service Tree.

                            Description

                            The Medicare Prescription Drug program gives you a choice of prescription plans that offer various types of coverage. You may be able to get extra help to pay for the monthly premiums, annual deductibles, and co-payments related to the Medicare Prescription Drug program. However, you must be enrolled in a Medicare Prescription Drug plan to get this extra help.

                            Hours

                            Mon-Fri 8:30AM-5:00PM

                            Required Documents

                            N/A

                            Eligibility

                            Medicare members, must have a Medicare Prescription Plan

                            Fees

                            N/A

                            Intake Procedure

                            Phone Web (https://secure.ssa.gov/i1020/start)

                            Languages

                            Spanish, Portuguese; Interpreter Services Available for other languages

                            Service Area

                            Statewide

                            Geography Served

                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                            • Rhode Island
                              Click here to see this service (NS-8000.5000-600) and related services within the Service Tree.

                              Description

                              Medicare Part D is the part of Medicare that provides outpatient drug coverage. Part D is provided only through private insurance companies that have contracts with the federal government. These plans follow Medicare rules. Part D covers medically necessary prescription drugs including insulin and related supplies. This plan is intended for prescription coverage only, it does not offer coverage for any other services. In addition, out of pocket cost varies based on coverage and prescriptions that the member has. This plan has a benchmark deductible and monthly premium that are set every year. They provide you with unbiased information in order for you to make an informative decision.

                              Hours

                              Mon-Fri 8:30AM-5:00PM

                              Required Documents

                              Medicare Card and a current list of prescriptions

                              Eligibility

                              Must have Medicare Part A and/or Part B

                              Fees

                              N/A

                              Intake Procedure

                              Call to make an appointment

                              Languages

                              Spanish, Portuguese; Interpreter Services Available for other languages

                              Service Area

                              Statewide

                              Geography Served

                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                              • Rhode Island
                                Click here to see this service (NS-8000.5000-660) and related services within the Service Tree.

                                Description

                                Outreach events will be conducted throughout the state to promote the different services that they offer. These events will also allow the community members to learn and connect with all the different resources available to them. At the same time, this will allow the program provider to connect with partner agencies through the state in order to keep data and resources up to date.

                                Hours

                                Mon-Fri 8:30AM-5:00PM

                                Required Documents

                                Varies

                                Eligibility

                                Older Adults and Adults with Disabilities

                                Fees

                                N/A

                                Intake Procedure

                                Phone

                                Languages

                                Primarily English and Spanish Interpreter available for other languages

                                Offered Outside of Physical Location

                                Yes

                                Service Area

                                Statewide

                                Geography Served

                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                • Rhode Island

                                  Contact

                                  Name:
                                  Marleny Perez
                                  Title:
                                  Program Officer, Resources & Outreach/MIAA
                                  Phone:
                                  401-519-0378
                                  Email:
                                  Marleny.Perez@UnitedWayRI.org
                                  Click here to see this service (TJ-6500.6300) and related services within the Service Tree.

                                  Description

                                  The Supplemental Security Income (SSI) program provides monthly payments to adults and children with a disability or blindness who have income and resources below specific financial limits. SSI payments are also made to people age 65 and older without disabilities who meet the financial qualifications. You may be eligible to receive SSI monthly payments even if you are already receiving Social Security Disability Insurance or retirement benefits.

                                  Hours

                                  Mon-Fri 8:30AM-5:00PM

                                  Required Documents

                                  N/A

                                  Eligibility

                                  Anyone who is: (age 65 or older) blind disabled

                                  Fees

                                  N/A

                                  Intake Procedure

                                  Apply By Phone Call us to make an appointment to file your application at 1-800-772-1213. If you are deaf or hard of hearing, you can call us at TTY 1-800-325-0778. Apply Online ( https://www.ssa.gov/ )

                                  Languages

                                  Spanish, Portuguese; Interpreter Services Available for other languages

                                  Service Area

                                  Nationwide

                                  Geography Served

                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                  • Rhode Island
                                    Click here to see this service (NS-1800.8000) and related services within the Service Tree.

                                    Description

                                    The Supplemental Security Income (SSI) program provides monthly payments to adults and children with a disability or blindness who have income and resources below specific financial limits. SSI payments are also made to people age 65 and older without disabilities who meet the financial qualifications. You may be eligible to receive SSI monthly payments even if you are already receiving Social Security Disability Insurance or retirement benefits.

                                    Hours

                                    Mon-Fri 8:30AM-5:00PM

                                    Required Documents

                                    Social Security would let you know if any documents are required

                                    Eligibility

                                    Anyone who is: (age 65 or older) blind disabled

                                    Fees

                                    N/A

                                    Intake Procedure

                                    Apply By Phone Call us to make an appointment to file your application at 1-800-772-1213. If you are deaf or hard of hearing, you can call us at TTY 1-800-325-0778. Apply Online ( https://www.ssa.gov/ )

                                    Languages

                                    Spanish, Portuguese; Interpreter Services Available for other languages

                                    Service Area

                                    Nationwide

                                    Geography Served

                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                    • Rhode Island
                                      Click here to see this service (NS-7000.8000) and related services within the Service Tree.

                                      Description

                                      The Supplemental Security Income (SSI) program provides monthly payments to adults and children with a disability or blindness who have income and resources below specific financial limits. SSI payments are also made to people age 65 and older without disabilities who meet the financial qualifications. You may be eligible to receive SSI monthly payments even if you are already receiving Social Security Disability Insurance or retirement benefits.

                                      Hours

                                      Mon-Fri 8:30AM-5:00PM

                                      Required Documents

                                      Social Security would let you know if any documents is required

                                      Eligibility

                                      Anyone who is: (age 65 or older) blind disabled

                                      Fees

                                      N/A

                                      Intake Procedure

                                      Apply By Phone Call us to make an appointment to file your application at 1-800-772-1213. If you are deaf or hard of hearing, you can call us at TTY 1-800-325-0778. Apply Online ( https://www.ssa.gov/ )

                                      Languages

                                      Spanish, Portuguese; Interpreter Services Available for other languages

                                      Service Area

                                      Nationwide

                                      Geography Served

                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                      • Rhode Island
                                        Click here to see this service (NL-1000.8100) and related services within the Service Tree.

                                        General Information

                                        Hours:

                                        Mon-Fri 8:30AM-4:00PM

                                        Intake Process:

                                        Call

                                        Program Fees:

                                        No Fees

                                        Languages:

                                        Spanish, Portuguese; Interpreter Services Available for other languages

                                        Eligibility:

                                        Older Adults and Adults with Disabilities

                                        Handicap Accessible?

                                        Yes

                                        Is Shelter?

                                        No

                                        Miscellaneous

                                        AKA:

                                        ADRC

                                        Related Resource

                                        Date of Official Change:

                                        December 15, 2024

                                        Volunteer Opportunities:

                                        Yes

                                        Legal Status:

                                        State

                                        Description

                                        The Affordable Care Act (ACA), also known as "Obamacare", has helped millions of people get health care coverage. Before the ACA, health insurance was unaffordable and unavailable for many. Now, with Obamacare, if you meet certain qualifications, the government will help pay for your monthly premiums and out-of-pocket cost. And for those who have preexisting medical conditions, you can no longer be denied coverage under Obamacare. They provide with unbiased information to help you make an informative decision over the options available to you.

                                        Hours

                                        Mon-Fri 8:30AM-5:00PM

                                        Required Documents

                                        ID, Proof of Income, Proof of Legal Status,

                                        Eligibility

                                        Anyone with legal status in the U.S.

                                        Fees

                                        N/A

                                        Intake Procedure

                                        Call to make an appointment

                                        Languages

                                        Spanish, Portuguese; Interpreter Services Available for other languages

                                        Service Area

                                        Statewide

                                        Geography Served

                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                        • Rhode Island
                                          Click here to see this service (LH-3500.0200) and related services within the Service Tree.

                                          Description

                                          The Senior and Disabilities Services at United Way, also known as the POINT, is a statewide resource network that provides information, referrals, and long-term care options to seniors, adults with disabilities, and their caregivers. Get valuable information and assistance about: - Information and assistance regarding home and community care - State Health Insurance Program (SHIP) - Public assistance programs such as Medicare, Medicaid, SNAP, LIHEAP, and others. - Information regarding other valuable resources in the community such as healthcare fraud and home care This service is free and confidential.

                                          Hours

                                          Mon-Fri 8:30AM-5:00PM

                                          Required Documents

                                          N/A

                                          Eligibility

                                          Older Adults and Adults with Disabilities

                                          Fees

                                          N/A

                                          Intake Procedure

                                          Call to make an appointment

                                          Languages

                                          Spanish, Portuguese; Interpreter Services Available for other languages

                                          Service Area

                                          Statewide

                                          Geography Served

                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                          • Rhode Island
                                            Click here to see this service (LH-0350) and related services within the Service Tree.

                                            Geography Served

                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                            • Rhode Island
                                              Click here to see this service (FT-1000) and related services within the Service Tree.

                                              Description

                                              This program offers the caregivers to navigate everyday stresses involved in caring for a loved one. These services often are sought during transitional situations, crisis situations and in situations where the caregiver needs education and support to take better care of themselves. They offer information, resources, and strategies specific to caring for someone who may have a disability or other health concerns related to aging.

                                              Hours

                                              Mon-Fri 8:30AM-5:00PM

                                              Required Documents

                                              ID, Proof of Income, Proof of Legal Status,

                                              Eligibility

                                              Anyone with legal status in the U.S.

                                              Fees

                                              N/A

                                              Intake Procedure

                                              Call to make an appointment

                                              Languages

                                              Spanish, Portuguese; Interpreter Services Available for other languages

                                              Service Area

                                              Statewide

                                              Geography Served

                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                              • Rhode Island
                                                Click here to see this service (PH-0780) and related services within the Service Tree.

                                                Special Notes/Funding

                                                Temporary Service created for RI's Bridges system data breach

                                                Description

                                                Provide informational assistance to consumers regarding the data breach effecting EOHHS' Bridges system. Toll Free Holine available beginning Sunday, 12/15/2024 Must use Reference Number B137035 when calling.

                                                Hours

                                                Mon - Fri 9:00AM - 9:00PM

                                                Required Documents

                                                N/A

                                                Eligibility

                                                All

                                                Fees

                                                None

                                                Intake Procedure

                                                Phone

                                                Languages

                                                English, Spanish

                                                Service Area

                                                Statewide

                                                Geography Served

                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                • Rhode Island

                                                  Contact

                                                  Name:
                                                  Aura Medina
                                                  Title:
                                                  Manager, Point
                                                  Phone:
                                                  401-462-4444
                                                  Email:
                                                  aura.medina@unitedwayri.org

                                                  Telephone Numbers

                                                  Number:
                                                  833-918-6603
                                                  Type:
                                                  Hotline
                                                  Name:
                                                  Data Breach Call Center
                                                  Number:
                                                  401-462-4444
                                                  Name:
                                                  Main Phone
                                                  Click here to see this service (FN-1700.1530) and related services within the Service Tree.

                                                  Description

                                                  The Rhode Island Pharmaceutical Assistance to Elders (RIPAE) Program pays a portion of the cost of RIPAE-approved medications purchased during the Deductible stage of a Part D plan. There are four levels to this program; levels 1-3 are for older adults 65+ and older, and level 4 is for adults 55-64 who are disabled. Annual income(s) determine into which level of the program individuals are enrolled.

                                                  Hours

                                                  Mon-Fri 8:30AM-5:00PM

                                                  Required Documents

                                                  ID, Proof of Income

                                                  Eligibility

                                                  - Based on income - You must be enrolled in a Medicare Part D plan - You must not be enrolled or eligible for Social Security Administration Extra Help Program - You must prove you are a Rhode Island resident

                                                  Fees

                                                  N/A

                                                  Intake Procedure

                                                  Call to make an appointment

                                                  Languages

                                                  Spanish, Portuguese; Interpreter Services Available for other languages

                                                  Service Area

                                                  Statewide

                                                  Geography Served

                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                  • Rhode Island
                                                    Click here to see this service (NL-5000.2600) and related services within the Service Tree.

                                                    Description

                                                    Home Care We all need a little help sometimes. Home care services help people age strong in the community, connecting them with in-home supports, adult day health programming, and/or assisted living services. For older adults with care needs, the @Home Cost-Share program is available to help with some care expenses. Eligible participants can access in-home services – such as help with housekeeping, meal preparation or personal care – and/or community-based programming at adult day health centers at a reduced rate. You may be eligible for the program if you are age 65 or older, meet income guidelines, and need some assistance in the home with your personal or health care. To learn more about the @Home program, contact the Point.

                                                    Hours

                                                    Mon-Fri 8:30AM-5:00PM

                                                    Required Documents

                                                    N/A

                                                    Eligibility

                                                    -Be 65 or older -Meet income guideline -Need some assistance in the home with your personal or health care

                                                    Fees

                                                    N/A

                                                    Intake Procedure

                                                    By phone

                                                    Languages

                                                    Spanish, Portuguese; Interpreter Services Available for other languages

                                                    Service Area

                                                    Statewide

                                                    Geography Served

                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                    • Rhode Island
                                                      Click here to see this service (NL-5000.5000-800.30) and related services within the Service Tree.

                                                      Description

                                                      The Senior and Disabilities Services at United Way, also known as the POINT, is a statewide resource network that provides information, referrals, and long-term care options to seniors, adults with disabilities, and their caregivers. Get valuable information and assistance about: - Information and assistance regarding home and community care - State Health Insurance Program (SHIP) - Public assistance programs such as Medicare, Medicaid, SNAP, LIHEAP, and others. - Information regarding other valuable resources in the community such as healthcare fraud and home care This service is free and confidential.

                                                      Hours

                                                      Mon-Fri 8:30AM-5:00PM

                                                      Required Documents

                                                      N/A

                                                      Eligibility

                                                      Older Adults and Adults with Disabilities

                                                      Fees

                                                      N/A

                                                      Intake Procedure

                                                      Phone

                                                      Languages

                                                      Spanish, Portuguese; Interpreter Services Available for other languages

                                                      Service Area

                                                      Statewide

                                                      Geography Served

                                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                      • Rhode Island
                                                        Click here to see this service (TJ-3000) and related services within the Service Tree.

                                                        Description

                                                        MyOptionsRI offers person-centered options counseling to help Rhode Islanders understand the choices they have for long-term services and supports (LTSS). There are many services available across the state and we connect you to services you want and explain alternatives.

                                                        Hours

                                                        Mon-Fri 8:30AM-5:00PM

                                                        Required Documents

                                                        ID, Proof of Income, Proof of Legal Status, Proof of assets

                                                        Eligibility

                                                        Anyone may apply but must meet the requirement of needing Long Term Care and Support.

                                                        Fees

                                                        N/A

                                                        Intake Procedure

                                                        Phone Web Intake ( https://hssriprod.wellsky.com/assessments/?WebIntake=6DCA6F8A-1292-4F9F-9987B0D5B452E3C2 )

                                                        Languages

                                                        Spanish, Portuguese; Interpreter Services Available for other languages

                                                        Service Area

                                                        Statewide

                                                        Geography Served

                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                        • Rhode Island

                                                          Contact

                                                          Name:
                                                          Mariana Moore
                                                          Title:
                                                          Senior Options Advisor, PCOC Resources
                                                          Phone:
                                                          401-519-0400
                                                          Email:
                                                          Mariana.Moore@unitedwayri.org
                                                          Click here to see this service (LH-4600) and related services within the Service Tree.

                                                          Description

                                                          Medicaid is a federal and state program that provides health coverage for certain people with limited income and assets. Each state runs different Medicaid-funded programs for different groups of people, including: Older adults People with disabilities Children Pregnant people Parents and/or caretakers of children They provide with assistance throughout application process.

                                                          Hours

                                                          Mon-Fri 8:30AM-5:00PM

                                                          Required Documents

                                                          ID, Proof of Income, Proof of Legal Status, proof of assets

                                                          Eligibility

                                                          Based on income and legal status

                                                          Fees

                                                          N/A

                                                          Intake Procedure

                                                          Call for an appointment

                                                          Languages

                                                          Spanish, Portuguese; Interpreter Services Available for other languages

                                                          Service Area

                                                          Statewide

                                                          Geography Served

                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                          • Rhode Island
                                                            Click here to see this service (NL-5000.5000-520) and related services within the Service Tree.

                                                            Description

                                                            Medicaid is a federal and state program that provides health coverage for certain people with limited income and assets. Each state runs different Medicaid-funded programs for different groups of people, including: Older adults People with disabilities Children Pregnant people Parents and/or caretakers of children They provide with assistance throughout application process.

                                                            Hours

                                                            Mon-Fri 8:30AM-5:00PM

                                                            Required Documents

                                                            ID, Proof of Income, Proof of Legal Status, proof of assets

                                                            Eligibility

                                                            Based on income and legal status

                                                            Fees

                                                            N/A

                                                            Intake Procedure

                                                            Call for an appointment

                                                            Languages

                                                            Spanish, Portuguese; Interpreter Services Available for other languages

                                                            Service Area

                                                            Statewide

                                                            Geography Served

                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                            • Rhode Island
                                                              Click here to see this service (LH-3500.4900) and related services within the Service Tree.

                                                              Description

                                                              A Medicare Advantage is another way to get your Medicare Part A and Part B coverage. Medicare Advantage Plans, sometimes called "Part C" or "MA Plans," are offered by Medicare-approved private companies that must follow rules set by Medicare. If you join a Medicare Advantage Plan, you'll still have Medicare but you'll get most of your Part A and Part B coverage from your Medicare Advantage Plan, not Original Medicare. These "bundled" plans include Medicare Part A (Hospital Insurance) and Medicare Part B (Medical Insurance), and usually Medicare drug coverage (Part D). Most of them usually offer extra benefits. With a Medicare Advantage Plan, you may have coverage for things Original Medicare doesn't cover, like fitness programs (gym memberships or discounts) and some vision, hearing, and dental services (like routine check ups or cleanings). Plans can also choose to cover even more benefits. For example, some plans may offer coverage for services like transportation to doctor visits, over-the-counter drugs, and services that promote your health and wellness. Plans can also tailor their benefit packages to offer these benefits to certain chronically-ill enrollees. These packages will provide benefits customized to treat specific conditions. Check with the plan before you enroll to see what benefits it offers, if you might qualify, and if there are any limitations. The SHIP counselor can provide you with unbiased information in order for you to make an informative decision and help you enroll in the plan of your choice.

                                                              Hours

                                                              Mon-Fri 8:30AM-5:00PM

                                                              Required Documents

                                                              -Medicare card -Current List of Prescriptions -Current List of Doctors

                                                              Eligibility

                                                              Be a Medicare member Must have Medicare Part A and Part B

                                                              Fees

                                                              N/A

                                                              Intake Procedure

                                                              Call to make an appointment

                                                              Languages

                                                              Spanish, Portuguese; Interpreter Services Available for other languages

                                                              Service Area

                                                              Statewide

                                                              Geography Served

                                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                              • Rhode Island
                                                                Click here to see this service (NS-8000.5000-480) and related services within the Service Tree.

                                                                Description

                                                                Congress created the Medicare program, which began in 1965. The Center for Medicare & Medicaid Services or CMS administers the Medicare program. Medicare was not designed to pay 100% of all medical bills of the member. When someone qualifies for Medicare the enrollment process starts automatically (on a case by case basis) by Social Security Administration in connection with CMS. If this does not happens automatically, the individual can get enrolled by contacting Social Security Administration directly to start the process. Medicare consists of four parts. These parts are called Part A known as hospital insurance, Part B which is the Medical insurance, Part C known as Medicare Advantage, and Part D a stand-alone prescription drug coverage. Medicare members have the option of choosing a non-Medicare plan which is known as a Supplemental Insurance, often called Medigap. You can meet with them for an unbiased session of counseling and learn about all of your options to make an informative decision.

                                                                Hours

                                                                Mon-Fri 8:30AM-4:00PM

                                                                Required Documents

                                                                Medicare

                                                                Eligibility

                                                                -The individual must be a U.S. citizen or be a permanent resident and have lived in the U.S. continuously for five years. -Must be 65 or older or be between the ages of 18 - 64 and receiving Social Security -Disability Insurance (SSDI) for at least 24 months or receiving Social Security Disability Insurance (SSDI) because of a diagnosis of ALS (Lou Gehrig’s disease) or have End-Stage Renal Disease (ESRD).

                                                                Fees

                                                                N/A

                                                                Intake Procedure

                                                                Call to make an appointment

                                                                Languages

                                                                Spanish, Portuguese; Interpreter Services Available for other languages

                                                                Service Area

                                                                Statewide

                                                                Geography Served

                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                • Rhode Island
                                                                  Click here to see this service (LH-3500.5000) and related services within the Service Tree.

                                                                  Description

                                                                  The Medicare Prescription Drug program gives you a choice of prescription plans that offer various types of coverage. You may be able to get extra help to pay for the monthly premiums, annual deductibles, and co-payments related to the Medicare Prescription Drug program. However, you must be enrolled in a Medicare Prescription Drug plan to get this extra help.

                                                                  Hours

                                                                  Mon-Fri 8:30AM-5:00PM

                                                                  Required Documents

                                                                  N/A

                                                                  Eligibility

                                                                  Medicare members, must have a Medicare Prescription Plan

                                                                  Fees

                                                                  N/A

                                                                  Intake Procedure

                                                                  Phone Web (https://secure.ssa.gov/i1020/start)

                                                                  Languages

                                                                  Spanish, Portuguese; Interpreter Services Available for other languages

                                                                  Service Area

                                                                  Statewide

                                                                  Geography Served

                                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                  • Rhode Island
                                                                    Click here to see this service (NS-8000.5000-600) and related services within the Service Tree.

                                                                    Description

                                                                    Medicare Part D is the part of Medicare that provides outpatient drug coverage. Part D is provided only through private insurance companies that have contracts with the federal government. These plans follow Medicare rules. Part D covers medically necessary prescription drugs including insulin and related supplies. This plan is intended for prescription coverage only, it does not offer coverage for any other services. In addition, out of pocket cost varies based on coverage and prescriptions that the member has. This plan has a benchmark deductible and monthly premium that are set every year. They provide you with unbiased information in order for you to make an informative decision.

                                                                    Hours

                                                                    Mon-Fri 8:30AM-5:00PM

                                                                    Required Documents

                                                                    Medicare Card and a current list of prescriptions

                                                                    Eligibility

                                                                    Must have Medicare Part A and/or Part B

                                                                    Fees

                                                                    N/A

                                                                    Intake Procedure

                                                                    Call to make an appointment

                                                                    Languages

                                                                    Spanish, Portuguese; Interpreter Services Available for other languages

                                                                    Service Area

                                                                    Statewide

                                                                    Geography Served

                                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                    • Rhode Island
                                                                      Click here to see this service (NS-8000.5000-660) and related services within the Service Tree.

                                                                      Description

                                                                      Outreach events will be conducted throughout the state to promote the different services that they offer. These events will also allow the community members to learn and connect with all the different resources available to them. At the same time, this will allow the program provider to connect with partner agencies through the state in order to keep data and resources up to date.

                                                                      Hours

                                                                      Mon-Fri 8:30AM-5:00PM

                                                                      Required Documents

                                                                      Varies

                                                                      Eligibility

                                                                      Older Adults and Adults with Disabilities

                                                                      Fees

                                                                      N/A

                                                                      Intake Procedure

                                                                      Phone

                                                                      Languages

                                                                      Primarily English and Spanish Interpreter available for other languages

                                                                      Offered Outside of Physical Location

                                                                      Yes

                                                                      Service Area

                                                                      Statewide

                                                                      Geography Served

                                                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                      • Rhode Island

                                                                        Contact

                                                                        Name:
                                                                        Marleny Perez
                                                                        Title:
                                                                        Program Officer, Resources & Outreach/MIAA
                                                                        Phone:
                                                                        401-519-0378
                                                                        Email:
                                                                        Marleny.Perez@UnitedWayRI.org
                                                                        Click here to see this service (TJ-6500.6300) and related services within the Service Tree.

                                                                        Description

                                                                        The Supplemental Security Income (SSI) program provides monthly payments to adults and children with a disability or blindness who have income and resources below specific financial limits. SSI payments are also made to people age 65 and older without disabilities who meet the financial qualifications. You may be eligible to receive SSI monthly payments even if you are already receiving Social Security Disability Insurance or retirement benefits.

                                                                        Hours

                                                                        Mon-Fri 8:30AM-5:00PM

                                                                        Required Documents

                                                                        N/A

                                                                        Eligibility

                                                                        Anyone who is: (age 65 or older) blind disabled

                                                                        Fees

                                                                        N/A

                                                                        Intake Procedure

                                                                        Apply By Phone Call us to make an appointment to file your application at 1-800-772-1213. If you are deaf or hard of hearing, you can call us at TTY 1-800-325-0778. Apply Online ( https://www.ssa.gov/ )

                                                                        Languages

                                                                        Spanish, Portuguese; Interpreter Services Available for other languages

                                                                        Service Area

                                                                        Nationwide

                                                                        Geography Served

                                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                        • Rhode Island
                                                                          Click here to see this service (NS-1800.8000) and related services within the Service Tree.

                                                                          Description

                                                                          The Supplemental Security Income (SSI) program provides monthly payments to adults and children with a disability or blindness who have income and resources below specific financial limits. SSI payments are also made to people age 65 and older without disabilities who meet the financial qualifications. You may be eligible to receive SSI monthly payments even if you are already receiving Social Security Disability Insurance or retirement benefits.

                                                                          Hours

                                                                          Mon-Fri 8:30AM-5:00PM

                                                                          Required Documents

                                                                          Social Security would let you know if any documents are required

                                                                          Eligibility

                                                                          Anyone who is: (age 65 or older) blind disabled

                                                                          Fees

                                                                          N/A

                                                                          Intake Procedure

                                                                          Apply By Phone Call us to make an appointment to file your application at 1-800-772-1213. If you are deaf or hard of hearing, you can call us at TTY 1-800-325-0778. Apply Online ( https://www.ssa.gov/ )

                                                                          Languages

                                                                          Spanish, Portuguese; Interpreter Services Available for other languages

                                                                          Service Area

                                                                          Nationwide

                                                                          Geography Served

                                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                          • Rhode Island
                                                                            Click here to see this service (NS-7000.8000) and related services within the Service Tree.

                                                                            Description

                                                                            The Supplemental Security Income (SSI) program provides monthly payments to adults and children with a disability or blindness who have income and resources below specific financial limits. SSI payments are also made to people age 65 and older without disabilities who meet the financial qualifications. You may be eligible to receive SSI monthly payments even if you are already receiving Social Security Disability Insurance or retirement benefits.

                                                                            Hours

                                                                            Mon-Fri 8:30AM-5:00PM

                                                                            Required Documents

                                                                            Social Security would let you know if any documents is required

                                                                            Eligibility

                                                                            Anyone who is: (age 65 or older) blind disabled

                                                                            Fees

                                                                            N/A

                                                                            Intake Procedure

                                                                            Apply By Phone Call us to make an appointment to file your application at 1-800-772-1213. If you are deaf or hard of hearing, you can call us at TTY 1-800-325-0778. Apply Online ( https://www.ssa.gov/ )

                                                                            Languages

                                                                            Spanish, Portuguese; Interpreter Services Available for other languages

                                                                            Service Area

                                                                            Nationwide

                                                                            Geography Served

                                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                            • Rhode Island
                                                                              Click here to see this service (NL-1000.8100) and related services within the Service Tree.

                                                                              Address Listings

                                                                              Physical (Primary)

                                                                              50 Valley Street
                                                                              Providence, RI 02909

                                                                              Mailing

                                                                              50 Valley Street
                                                                              Providence, RI 02909

                                                                              Contacts

                                                                              Cristina Amedeo

                                                                              Primary Contact

                                                                              Managing Director

                                                                              cristina.amedeo@uwri.org

                                                                              Aura Medina

                                                                              Manager, Point

                                                                              (401) 462-4444

                                                                              aura.medina@unitedwayri.org

                                                                              Mariana Moore

                                                                              Senior Options Advisor, PCOC Resources

                                                                              (401) 519-0400

                                                                              Mariana.Moore@unitedwayri.org

                                                                              Marleny Perez

                                                                              Program Officer, Resources & Outreach/MIAA

                                                                              (401) 519-0378

                                                                              Phone Numbers

                                                                              Main Phone

                                                                              (401) 462-4444

                                                                              Data Breach Call Center

                                                                              (833) 918-6603

                                                                              Fax

                                                                              (401) 272-1707

                                                                              MyOptionsRI

                                                                              (401) 462-4205

                                                                              SSI

                                                                              (800) 772-1213

                                                                              SSI TTY

                                                                              (800) 325-0778

                                                                              TTY

                                                                              (401) 462-4445

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